AnswerBuddy

Your members ask. Your website answers.

 

Help your members find what they need faster. Answer Buddy combines intelligent site search with conversational answers, using your iMIS and website content to turn questions into useful, relevant answers.

Official Launch September 30th 2026

Join Bilal Jeewa for deep dive into the latest exciting Buddy from Pseudo Code

Register now

Main Features

Members find answers faster

One question replaces a chain of searches, menu clicks and half-read pages

Existing content works harder

Material you've already published gets found and used, including the older pages that navigation has long since buried.

Fewer avoidable enquiries

Routine "where do I find…" questions get answered on the site, freeing your team for the conversations that genuinely need a person.

Help outside office hours

Members who work evenings and weekends get useful answers when nobody's at the desk.

Events, forms and resources surface

The practical things members come for - registrations, applications, guidance notes - turn up in the answer rather than three levels down.

Every answer can be checked

Source links let members verify what they've been told and let your team audit what the site is saying.

Two Ways to Find Things, Working Together

Traditional search does a job it has always done well: showing everything that matches, so people can scan and choose. Answer Buddy adds a second option for people who'd rather ask a question than assemble one.

Works best when the member already knows the right words

Traditional Website Search

  • Returns a list of pages that match those words
  • Leaves the member to open and compare the results
  • Excellent for browsing and for people who know what they're after
     
Accepts a question in ordinary language

Answer Buddy

  • Draws the relevant points together into a short answer
  • Links to the source pages so the detail can be checked
  • Points towards the next step - the form, the event, the contact

Official Launch September 30th 2026

Join Bilal Jeewa for deep dive into the latest exciting Buddy from Pseudo Code

Australia: 10:00 AEST

USA: 10:00 EST

UK: 15:00 BST

Register now

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